RETURNS POLICY
Please send all refund/return enquiries to hello@mondaysilks.com
• If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement.
• All returned merchandise must be in their original packaging unused, altered or washed and all tags attached and in good condition.
• If you change your mind and wish to exchange an item for a different colour, that's no problem. To be eligible, your item must be returned within 30 days of purchase. Please use a trackable shipping method, as we will not be responsible for lost goods. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We will charge a freight fee to dispatch your replacement, depending on your location.
Please note on Australian refunds that the international exchange rate at the time may altered your refund amount. This is out of our control and we will only refund the full amount we received in NZ dollars
• ALL SALE ORDERS ARE FINAL. We unfortunately cannot offer exchanges returns or refunds on sale purchases to please choose carefully.
• We reserve the right to refuse a refund if the item(s) is returned not in the condition it was sent.
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Let customers speak for us
Really impressed with your product and your service
When a problem arose with the courier, and shipping was delayed, Monday Silks responded immediately and made sure the gift pillowcase I had ordered got to its intended recipient as soon as possible. Very good personal service.
I had a query which I emailed through and had a response straight away. Great service and lovely product! I love my pillow case!!
Highly recommend
Beautiful quality and love the zip it holds everything in place. Highly recommend. Will be buying more
Beautiful thick silk pillowcase. Love the fuchsia colour too! Best quality I’ve seen.
My order was dispatched the day placed the order. Great pillowcases & love how they have the zip that keeps the pillowcase on. Will be back to purchase more in the future.
Excellent quality silk, this is the second silk cot sheet I've bought from here. It looks nice on my baby boys bed and helps prevent bald spot from forming/getting bigger. Nice to have some options other than just white, though I would have loved a light blue sheet.
I have never had a silk pillowcase or mask before. These two items have not disappointed! Beautifully made and so incredibly luxurious. Delivered quickly and in beautiful packaging. I will definitely be buying more.
Beautiful fabric and excellent with the zip, stops my pillow escaping! Great fast delivery.
I had brought some cheaper pillowcases and recently brought these. These are next level, so beautiful and luxurious, absolutely recommended. I've just ordered a second set!
I loved it however I do think it would be nice if the concaved area was a little larger.
My pink silk pillow case arrived quickly from Fielding and was most beautifully packed.
The reason for purchase was my curly hair and the fact that silk is kinder to this sort of hair than either cotton or linen
Well made, beautifully silky feel, and colour is per description. Super-quick delivery.