Shipping
Post Haste Couriers - Christmas Cut Off Dates
Orders purchased before 11am weekdays will be shipped the same day up until 24th Dec
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We ship NZ and Australia.
(ex PO Box addresses).
Our website prices are quoted in New Zealand Dollars, but you can select your own currency in the top right hand corner. Once you proceed to checkout, our prices will revert back to NZ Dollars, but your credit card will be charged in your country's currency.
SHIPPING RATES:
- New Zealand:
Post Haste
Urban Courier $6.99 NZD - 1 to 3 working days
Rural Courier $9.50 - 2 to 5 working days
FREE NZ SHIPPING on orders over $200
- International:
Australia (standard non tracked) - $16.99
Australia (courier tracked) - $26.99
All Post Haste deliveries require signature upon delivery unless requested not to by the customer upon checkout.
INTERNATIONAL ORDERS
If you are purchasing from outside of New Zealand, a customs or import duty charge may incur. We take no responsibility for any charges, duties or taxes incurred at the receivers end. If you want more information you will have to contact your local customs office. Orders cannot be returned to sender. All charges are to be paid on delivery of order by the customer. Mondaysilks.com will never pay these customs charges for you.
Terminology:
- Working days are Monday to Friday and exclude holidays and public holidays
- Dispatched order is when the the product is shipped. You will know this because you will receive a shipping notification email.
SALE PURCHASES
ALL SALE ORDERS ARE FINAL. We unfortunately cannot offer exchanges returns or refunds on sale purchases to please choose carefully.
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RETURNS POLICY
Please send all refund/return enquiries to hello@mondaysilks.com
• If you receive a damaged or faulty item, please contact us within 14 days of delivery for a replacement.
• All returned merchandise must be in their original packaging unused, altered or washed and all tags attached and in good condition.
• If you change your mind and wish to exchange an item for a different colour, that's no problem. To be eligible, your item must be returned within 30 days of purchase. Please use a trackable shipping method, as we will not be responsible for lost goods. The goods must be unused, in the same condition you received them in and they must also be in the original packaging. We will charge a freight fee to dispatch your replacement, depending on your location.
• ALL SALE ORDERS ARE FINAL. We unfortunately cannot offer exchanges returns or refunds on sale purchases to please choose carefully.
• We reserve the right to refuse a refund if the item(s) is returned not in the condition it was sent.
FAQ'S Monday Silks
Mulberry silk is the highest quality silk available for purchase. It is 100% natural, odorless and hypoallergenic. Mulberry silk contains a natural protein called sericin that reduces the possibility of an allergic reaction.
Caring for your mulberry silk pillowcase is easy. Monday Silks recommends hand washing or machine washing on a gentle cycle with a silk-friendly detergent in cool-warm water. If using a washing machine, use a delicates washing bag to prevent snagging. Hang to dry out of direct sunlight. This gentle care helps preserve the silk and extends the life of your pillowcase or cot sheet.
Momme(mm) is used to measure density of silk fabrics and provide understanding of the quality in a silk fabric.
For silk bedding, you’ll want to get something above 20mm so it can withstand daily use and regular washing. Monday Silks use high grade 22mm.
Yes, silk pillowcases can be especially beneficial for those experiencing hair loss, including babies and postnatal hair loss. The smooth, gentle surface of our 100% pure mulberry silk reduces friction, a leading cause of breakage and shedding in fragile hair. By allowing your hair to glide effortlessly while you sleep, silk helps protect delicate strands, minimises stress on hair follicles, and supports the hair’s natural moisture balance—promoting healthier, stronger hair over time.
At Monday Silks, we’re committed to creating the finest in silk luxury. Our pillowcases are crafted from 100% pure, high-grade 6A mulberry silk, known worldwide as the highest quality silk available. With a luxurious 22 momme thickness and extra sheen, our silk is designed to last while delivering all the proven benefits of silk—gentle on skin, kind to hair, and naturally breathable.
Monday Silks ship within New Zealand and Australia. We aim to dispatch all orders from NZ within 24hrs Mon-Fri.
Urban NZ - 1 to 2 days (please allow extra for rural).